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OUR APPROACH

 

Important questions deserve more than guesswork  

 

We bring a new standard of rigour to innovation, inclusion and performance. Because done right, change in the workplace means more than growth. It builds a fairer and happier world.

 
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Our Process

Define the problem

Thinking small

We break major goals like performance or innovation into everyday actions. When it comes to behavioural change, we'll only achieve big things when we're brave enough to think small.

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Explore what is holding people back

Analysing your Data

We identify patterns in your data and connect them with academic research. When we find a match, we identify solutions that are shown to work in a similar context.

 
 
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Design & pilot a behavioural change

CREATE & TEST

We'll test the most effective messaging, creative, content formats or channels through a controlled pilot or randomised control test.

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Evaluate & scale

Roll-Out A campaign you can TRUST TO BRING A CHANGE

When we know what works we roll-out this out as a fully fledged campaign or product, always with a clear indication of return on investment.

 

Our BEHAVIOUR CHANGE model

 

General Mindset — raise awareness and build the intent to change.  

Awareness matters, so we always start by understanding how and why people act. We draw on motivation and goal-striving theory to create engaging, human-centred communications that educate, inspire and influence.

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In-Context Behaviour — nudge people to act in the moment. 

The opportunity to change behaviour 'in-the-moment' often goes unexplored in the workplace. Whether working with heuristics like the messenger effect, social norms or availability, we optimise behaviour at the point of action. 

 
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